Privacy Policy

In this Privacy Policy, the following terms carry the meanings set out below unless the context clearly indicates otherwise:

• "Platform" means the mpo567 website accessible at https://mpo567.cam, together with all associated services, features, games, and communications channels.
• "Company", "we", "us", or "our" refers to mpo567 and its authorized operators and affiliates.
• "Player", "you", or "your" refers to any individual who accesses, registers on, or interacts with the Platform.
• "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, identity number, email address, phone number, financial details, and device identifiers.
• "Processing" means any operation or set of operations performed on Personal Data, including collection, recording, storage, use, disclosure, and deletion.
• "KYC" (Know Your Customer) refers to the identity verification process mandatory for full account access and withdrawal privileges.
• "Cookies" refers to small text files placed on your device by the Platform to enable certain functions and record preferences.
• "Third-Party Service Providers" means companies engaged by mpo567 to perform services in support of Platform operations — such as payment processors, game studios, customer support platforms, and fraud prevention services.

This Privacy Policy applies to all Personal Data collected by mpo567 through the Platform, including data collected when you register an account, complete KYC verification, make deposits or withdrawals, place bets or wagers, contact customer support, or otherwise interact with our services.

This Policy should be read in conjunction with our Terms and Conditions, which govern your use of the Platform and form part of your legal agreement with mpo567. Where this Privacy Policy conflicts with the Terms and Conditions, the Terms and Conditions shall prevail to the extent of the conflict.

By accessing the Platform or creating an account, you acknowledge that you have read, understood, and agree to the collection, use, storage, and disclosure practices described in this Privacy Policy. If you do not agree with any part of this Policy, you must discontinue use of the Platform immediately.

mpo567 collects Personal Data through multiple channels and at various stages of your interaction with the Platform. The categories of information we collect include:

Account Registration Data

• Full legal name
• Date of birth (to verify 21+ age requirement)
• Indonesian national identity number (NIK)
• Residential address (street, city, province, postal code)
• Email address
• Mobile phone number (Indonesian registered number)
• Account username and password (password stored in hashed form only)

Identity Verification (KYC) Data

• Scanned or photographed copy of Indonesian National Identity Card (KTP)
• Selfie photograph holding your KTP
• Proof of address (utility bill, bank statement, or government correspondence issued within the last 3 months)
• Proof of payment method ownership (screenshot or statement showing account holder name for BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, or other payment methods)

Financial Transaction Data

• Bank account details (account name, account number, bank name) or e-wallet details
• Deposit amounts, dates, times, and methods
• Withdrawal requests, amounts, dates, times, and destinations
• Bonus claims, wagering progress, and fulfillment status
• Transaction history, balance snapshots, and audit trails

Gameplay and Platform Usage Data

• Games played (slots, live casino, sports betting including bandar bola and mix parlay, togel, sabung ayam, and other products)
• Bets placed, amounts wagered, wins, losses, and net results
• Session duration, frequency of play, and game preferences
• Bonus usage patterns and promotional engagement metrics

Device and Technical Data

• IP address, device type, operating system, browser type and version
• Device identifiers (IMEI, advertising ID, unique device ID)
• Geolocation data (approximate location derived from IP address)
• Referral source, pages visited, time spent on pages, click-through patterns
• Error logs, crash reports, and performance data

Communications Data

• Content of live chat conversations with customer support
• Email correspondence, including support tickets and promotional responses
• WhatsApp messages sent to or from mpo567 support channels
• Feedback forms, surveys, and reviews

mpo567 processes your Personal Data for the following specific purposes:

mpo567 processes your Personal Data only where we have a lawful basis to do so under applicable data protection principles. The legal bases we rely on include:

• Contractual Necessity: Processing is necessary to perform our contract with you (i.e., to provide gaming services under our Terms and Conditions). This covers account registration, transaction processing, game provision, and customer support.
• Legal Obligation: Processing is required to comply with legal obligations to which mpo567 is subject, including KYC verification, AML compliance, age verification, record-keeping, and responses to lawful requests from authorities.
• Legitimate Interests: Processing is necessary for our legitimate business interests — such as fraud prevention, Platform security, analytics to improve user experience, and enforcement of our Terms — provided these interests are not overridden by your fundamental rights and freedoms.
• Consent: Where processing is based on your explicit consent — such as for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.

Where we rely on legitimate interests, you have the right to object to processing on grounds relating to your particular situation. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or the processing is necessary for legal claims.

The mpo567 Platform uses cookies, web beacons, and similar tracking technologies to enhance functionality, improve performance, and analyze usage patterns. Cookies are small text files stored on your device that enable us to recognize you on subsequent visits.

Types of Cookies We Use

• Essential Cookies: Required for the Platform to function correctly, including session management, account authentication, and secure transaction processing. These cannot be disabled.
• Functional Cookies: Remember your preferences (language selection, currency display, game favorites) to provide a more personalized experience.
• Analytics Cookies: Collect anonymous usage statistics to help us understand how players interact with the Platform, which pages are most visited, and where technical errors occur.
• Marketing Cookies: Track your interaction with promotional content and measure the effectiveness of marketing campaigns — used only where you have given consent.

Most web browsers allow you to control cookies through browser settings. However, disabling essential or functional cookies may impair your ability to use certain features of the Platform. You can typically find cookie management options in your browser's privacy or settings menu.

mpo567 does not sell, rent, or trade your Personal Data to third parties for their own marketing purposes. However, we do share your information with carefully selected Third-Party Service Providers under strict confidentiality and data protection obligations in the following circumstances:

• Payment Processors: To facilitate deposits and withdrawals via Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja), we share necessary transaction data with our payment gateway partners.
• Game Providers: To deliver casino games, live dealer experiences, and sports betting content, we share limited account identifiers with third-party game studios (e.g., Pragmatic Play, Evolution Gaming, NetEnt, Microgaming).
• Identity Verification Services: To perform KYC checks, we may share identity documents and verification data with specialized compliance and fraud prevention vendors.
• Customer Support Platforms: To deliver 24/7 assistance via live chat, email, and WhatsApp, we use third-party support software that processes communication data.
• Analytics and Performance Monitoring: To optimize Platform performance and user experience, we share anonymized or pseudonymized usage data with analytics providers.
• Legal and Regulatory Authorities: Where required by law, court order, or regulatory request, we may disclose Personal Data to governmental bodies, law enforcement, tax authorities, or gaming regulators.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your Personal Data may be transferred to the successor entity, subject to the same privacy protections outlined in this Policy.

mpo567 operates as an international online gaming platform. Your Personal Data may be transferred to, stored on, or processed by servers and service providers located outside Indonesia, including in jurisdictions that may not provide the same level of data protection as Indonesian law.

Where we transfer Personal Data internationally, we implement appropriate safeguards to ensure that your data remains protected in accordance with this Privacy Policy. These safeguards may include:

• Standard Contractual Clauses approved by recognized data protection authorities
• Transfer to jurisdictions recognized as providing adequate data protection
• Binding Corporate Rules or certification under recognized data protection frameworks
• Your explicit consent to the specific transfer, where applicable

By using the Platform and providing your Personal Data, you acknowledge and consent to such international transfers in accordance with the safeguards described above.

mpo567 retains your Personal Data only for as long as is necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory obligations, or to resolve disputes and enforce our agreements.

Retention Periods by Data Category

• Account Data: Retained for the duration of your active account plus seven (7) years after account closure to comply with financial record-keeping and AML obligations.
• KYC Documents: Retained for a minimum of seven (7) years after the last transaction or account closure, as required by international AML and counter-terrorism financing regulations.
• Transaction Records: Retained for seven (7) years following the transaction date to comply with financial audit and tax obligations.
• Gameplay and Betting History: Retained for seven (7) years to enable dispute resolution, game integrity audits, and regulatory compliance.
• Communications Records: Customer support chat logs, emails, and correspondence retained for three (3) years for quality assurance and dispute resolution purposes.
• Marketing Consent Records: Retained for as long as consent remains active, plus two (2) years after consent withdrawal to evidence compliance with consent requirements.

After the applicable retention period expires, Personal Data is securely deleted or anonymized such that it can no longer be associated with you as an individual. mpo567 conducts periodic data audits to ensure compliance with these retention schedules.

mpo567 implements comprehensive technical, administrative, and physical security measures to protect your Personal Data against unauthorized access, disclosure, alteration, or destruction. Our security practices include:

• Encryption: All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols. Sensitive data at rest is encrypted using AES-256 or equivalent encryption standards.
• Access Controls: Access to Personal Data is restricted to authorized personnel only, on a need-to-know basis. All employees and contractors with access to Personal Data are subject to confidentiality obligations.
• Secure Infrastructure: Our servers are hosted in secure, access-controlled data centers with 24/7 monitoring, redundant power supplies, and disaster recovery capabilities.
• Regular Audits: We conduct regular security audits, vulnerability assessments, and penetration testing to identify and remediate potential security weaknesses.
• Account Security Features: Two-factor authentication (2FA), account login alerts, password complexity requirements, and automatic session timeouts help protect your account from unauthorized access.
• Incident Response: We maintain a documented incident response plan to detect, contain, and respond to data breaches or security incidents promptly and effectively.

Under applicable data protection laws, you have the following rights with respect to your Personal Data held by mpo567:

• Right of Access: You have the right to request a copy of the Personal Data we hold about you, together with information about how it is processed.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete Personal Data. You can update most account information directly through your account settings.
• Right to Erasure: You have the right to request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent, or where you object to processing and no overriding legitimate grounds exist. Note that we may be required to retain certain data to comply with legal obligations.
• Right to Restriction of Processing: You have the right to request that we restrict processing of your Personal Data in certain circumstances, such as while we verify the accuracy of data you have contested.
• Right to Data Portability: You have the right to receive Personal Data you have provided to us in a structured, commonly used, machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Object: You have the right to object to processing of your Personal Data where we rely on legitimate interests as the legal basis. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing conducted prior to withdrawal.
• Right to Lodge a Complaint: If you believe we have not handled your Personal Data in accordance with this Privacy Policy or applicable law, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.

To exercise any of these rights, please contact our Data Protection Officer at [email protected] with the subject line "Privacy Rights Request." We will respond to your request within thirty (30) calendar days of receipt, or inform you if additional time is required due to the complexity of the request.

The mpo567 Platform is intended exclusively for adults aged 21 years and older. We do not knowingly collect Personal Data from individuals under the age of 21. If we become aware that we have inadvertently collected Personal Data from a minor, we will take immediate steps to delete that information and close the associated account.

If you are a parent or guardian and believe that your child has provided Personal Data to mpo567, please contact us immediately at [email protected] so that we can take appropriate action.

The mpo567 Platform may contain links to third-party websites, services, or game providers. This Privacy Policy applies only to Personal Data collected by mpo567 directly. We are not responsible for the privacy practices or content of third-party sites.

We encourage you to review the privacy policies of any third-party services you access through links on our Platform. Third-party game providers, payment processors, and social media platforms have their own independent privacy practices, and your interactions with those services are governed by their respective policies.

mpo567 reserves the right to amend, update, or replace this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or operational needs. When material changes are made, we will update the "Last Updated" date at the top of this page and, where practical, notify registered players via email or on-platform notification.

Your continued use of the Platform following the publication of any amended Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your Personal Data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way mpo567 processes your Personal Data, please contact our Data Protection Officer through the following channels:

• Live Chat: Available 24/7 directly on the Platform — select "Privacy Inquiry" as your support category
• WhatsApp Support: Available 24/7 — contact details provided upon account registration
• Email: [email protected] (plain text — not a clickable link) — use subject line "Privacy Policy Inquiry" or "Data Rights Request"

All privacy-related inquiries are handled with the highest priority by our dedicated Data Protection team. We aim to respond to all written inquiries within 48 hours of receipt and to resolve data rights requests within the statutory 30-day period.